Guests can choose from a number of dining options: Al Dana is an informal restaurant serving a buffet breakfast of homemade breads and Asian dishes and a buffet lunch of Arabic and international dishes; Hana Restaurant serves a range of Japanese, Thai, Chinese and Indonesian specialties in a traditional Far Eastern setting; Majlis Al Khor Cafe offers a selection of sweet and savoury snacks. A number of conference rooms and a well-equipped business centre are perfect for business travelers. Visitors arriving by car will find pay parking on site. Guests wishing to plan a day's sightseeing can surf the Internet via the public Internet access (surcharge) or seek tour assistance from the hotel's multilingual concierge. Practical amenities include round-the-clock room service, laundry facilities and a 24-hour front desk.

The 109 guestrooms are decorated in soft neutral colours with patterned fabrics, cherry wood furnishings and have balconies with views of the souk (market) or Dubai Creek. Modern amenities include air conditioning, satellite television, telephones, coffee and tea making facilities and minibars.