-Turn Right From Airport, First Left Onto Main Frankton Rd. Follow Road To City Centre, Turn Left At Roundabout Into Shotover St, Which Becomes Lake Esplanade Rd, Follow Road Around Lake Into Country, Lodge Is 11 Kilometers Down This Road On Left Hand Side, Gated Entrance.

-Checkin - 1600-Checkout - 1000-Family Policy--Children Under The Age Of 15 Are Not Allowed Unless A Party Or Group Is Reserving Entire Resort. In That Case, Children Under This Age Would Be Allowed.-Pet Policy -We Allow No Pets.-Group Policy -5 Rooms And More Are Considered A Group. For Group Reservations Contact The Hotel Directly.-Meal Plans -Rates Include Breakfast And Dinner-commission Policy -10pct Commission Paid On All Rate Plans.

Guarantee Policy: -All Reservations Must Be Guaranteed With A Credit Card.-Exceptions May Apply During Holidays/Special Events OrConventions - See Rate Rules.
Cancellation Policy: -Reservations Must Be Cancelled By 30 Days Prior To ArrivalDate To Avoid A Penalty Of 30pct Of The Full StayReservations Cancelled Within 21 Days Of Arrival AreCharged 100pct Of The Full Stay.No-show Fee 100pct Of The Full Stay.-Exceptions May Apply During Holidays/Special Events OrConventions - See Rate Rules.